Delete your Prime Path data
Prime Path does not ask for your name or email address. The game identifies you only by a random player ID and the player number you picked (for example #849201). You can delete your data yourself in the game, or ask us to delete everything.
Option 1: Delete it in the game
- Open Prime Path and go to Settings.
- Tap Reset Progress and confirm.
This immediately deletes your leaderboard entry (player number, avatar, level, score) and all game data on your device. Gameplay statistics and purchase records on our servers are not deleted this way. Use option 2 for those.
Option 2: Ask us to delete everything
Email sprai.help@gmail.com with the subject "Prime Path data deletion request" and include:
- your player number, shown at the top of the main menu and in your profile (for example
#849201) - if you bought something, the Google Play order number from your receipt (it starts with
GPA.)
We will confirm and complete the deletion within 30 days.
If you have already uninstalled the game or reset your progress and no longer know your player number, email us anyway. Tell us roughly when you played and, if you made a purchase, the order number. We will find your data as best we can.
What gets deleted
- Your anonymous player ID and leaderboard entry
- Your saved progress, gold, hints and unlocked items on our servers
- Gameplay statistics linked to your player ID (level attempts, solve times, hints used)
What we may keep
- Purchase records (product, order number, date): kept as long as tax and consumer-protection laws require. After that they are deleted. Your payment details are handled by Google Play and never reach us.
- Anonymous statistics that can no longer be linked to you.
- Data held by Google (AdMob, Firebase Analytics, Crashlytics) is kept according to Google's own retention rules. You can reset your advertising ID in your device settings under Google → Ads.
If you delete your data, your progress and any purchases linked to it cannot be restored. For more detail, see the Privacy Policy.